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Privacy Policy

Effective date: 26 September 2026

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CJ Van Niekerk Consulting (Pty) Ltd, registration number 2025/968656/07, trading as Wander With Christo (“Wander With Christo”, “we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, enquire about travel, request a quotation or use our travel planning and advisory services.

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We process personal information in accordance with applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).

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1. Who We Are

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Legal entity: CJ Van Niekerk Consulting (Pty) Ltd
Trading as: Wander With Christo
Registration number: 2025/968656/07
Country: South Africa

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Wander With Christo provides travel advisory, planning and booking-related services and operates as an independent travel advisor affiliated with Fora.

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For purposes of POPIA, CJ Van Niekerk Consulting (Pty) Ltd is the responsible party in respect of personal information that it determines how and why to process.

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2. Information We May Collect

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The information we collect depends on how you interact with us and which services you request.

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We may collect information including:

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  • Your name and surname;

  • Email address and telephone number;

  • Residential address, country of residence and nationality;

  • Dates of birth and ages of travellers;

  • Passport, identity and visa information where required for travel arrangements;

  • Travel dates, destinations, budgets and preferences;

  • Accommodation, cruise and activity preferences;

  • Loyalty or frequent-traveller programme information;

  • Information about other travellers included in your enquiry or booking;

  • Dietary, accessibility or other requirements you ask us to communicate to a travel provider;

  • Correspondence between you and Wander With Christo;

  • Booking, quotation and itinerary information;

  • Payment-related information where required to facilitate a transaction; and

  • Website and technical information such as your IP address, browser, device information, pages visited and website interactions.

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We aim to collect only information reasonably necessary for the relevant travel service or other legitimate business purpose. POPIA similarly requires personal information to be collected and processed for legitimate and relevant purposes.

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3. Information About Other Travellers

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If you provide us with personal information about another person—for example your spouse, partner, family member or travelling companion—you confirm that you are authorised to provide that information for purposes of planning or arranging the relevant travel.

Where appropriate, you should make that person aware that their information has been provided to us and direct them to this Privacy Policy.

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4. How We Collect Your Information

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We may collect personal information when you:

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  • Complete an enquiry, contact or trip-planning form;

  • Contact us by email, telephone, messaging service or social media;

  • Request a quotation or itinerary;

  • Ask us to research, plan or book travel;

  • Subscribe to marketing communications;

  • Participate in a promotion or survey;

  • Make a booking through us; or

  • Browse or interact with our website.

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We may also receive information from travel suppliers, booking platforms, Fora, accommodation providers, cruise lines, tour operators and other partners where this is necessary to provide or manage your travel arrangements.

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5. How We Use Your Information

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We may process your personal information to:

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  • Respond to travel enquiries;

  • Understand your travel preferences;

  • Research and recommend destinations, hotels, cruises and other travel experiences;

  • Prepare quotations, itineraries and travel proposals;

  • Make and administer reservations;

  • Communicate with travel suppliers on your behalf;

  • Manage changes, cancellations or other booking requests;

  • Provide assistance relating to your travel arrangements;

  • Maintain records of your enquiries and bookings;

  • Improve our services and website;

  • Communicate relevant offers, inspiration or marketing where permitted;

  • Prevent fraud, misuse or unlawful activity;

  • Meet accounting, tax, regulatory and legal obligations; and

  • Establish, exercise or defend legal claims.

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Providing certain personal information is voluntary, but if you choose not to provide information required by a travel supplier, we may be unable to arrange or complete the requested booking.

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6. Travel Suppliers and Third Parties

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Arranging travel necessarily requires information to be shared with other organisations.

Depending on your trip, we may provide relevant personal information to third parties such as:

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  • Fora and associated booking systems;

  • Hotels and resorts;

  • Cruise lines;

  • Airlines and transportation providers;

  • Tour operators;

  • Destination management companies;

  • Transfer and car-rental providers;

  • Activity and excursion providers;

  • Travel technology and itinerary platforms;

  • Payment processors;

  • Insurance providers where applicable; and

  • Other suppliers necessary to fulfil your requested travel arrangements.

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We only aim to share information reasonably necessary for the relevant service or booking.

These organisations may process your personal information under their own privacy policies and terms. We encourage you to review the privacy policies of the relevant travel providers.

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7. Fora

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Wander With Christo operates as an independent travel advisor affiliated with Fora.

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When you request or make travel arrangements through us, relevant personal information may be processed through Fora's technology, booking infrastructure or partner network in order to research, reserve, administer or support your travel.

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Fora and individual travel suppliers may have their own privacy policies governing information processed by them.

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8. International Transfers

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Travel is inherently international. To arrange your trip, it may be necessary to transfer personal information outside South Africa—for example to a hotel, cruise line, tour operator or other supplier located in your destination country.

The data-protection laws of those countries may differ from South African law.

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Where applicable, we will take reasonable steps to ensure that international transfers are undertaken in accordance with POPIA and that appropriate safeguards or other lawful grounds for the transfer exist. POPIA specifically regulates the flow of personal information outside South Africa.

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By asking us to arrange international travel, you acknowledge that relevant information may need to be supplied to organisations in other countries in order to fulfil your travel request.

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9. Special Personal Information

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Certain travel requirements may involve information that is particularly sensitive. For example, you may voluntarily tell us about accessibility requirements, allergies, dietary requirements or health-related considerations because these affect your travel arrangements.

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Where such information constitutes special personal information under POPIA, we will process it only where permitted by law and where reasonably necessary to provide the service you have requested. POPIA recognises categories of special personal information requiring additional protection. Please only provide sensitive information that is relevant to your travel arrangements.

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10. Marketing Communications

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Where permitted by law, we may use your contact details to send you travel inspiration, news, offers or other Wander With Christo communications.

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You can opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us. Opting out of marketing will not prevent us from sending communications necessary to administer an enquiry, quotation or booking.

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POPIA provides protections concerning unsolicited electronic communications and gives data subjects rights to object to certain processing.

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11. Cookies and Website Analytics

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Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website and improve its performance.

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Cookies may collect information such as your browser type, device information, IP address, pages viewed and interactions with the website.

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You can generally control or disable cookies through your browser or, where available, through our cookie-management tools. Disabling certain cookies may affect website functionality.

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12. Analytics and Third-Party Technology

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We may use third-party technology providers to host, operate, analyse or improve our website and services.

These providers may process limited information on our behalf or under their own privacy policies.

Where our website uses services such as Google Analytics or similar analytics technology, information about website usage may be processed by those providers in accordance with their applicable privacy policies.

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13. Data Security

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We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore take appropriate precautions when transmitting sensitive information electronically.

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14. How Long We Keep Your Information

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We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing travel services and meeting legal, tax, accounting, dispute-resolution and regulatory requirements.

 

Different categories of information may therefore be retained for different periods.

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When information is no longer reasonably required, we will take appropriate steps to delete, destroy or de-identify it, subject to applicable legal requirements.

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15. Your Rights

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Subject to POPIA and other applicable legislation, you may have the right to:

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  • Ask whether we hold personal information about you;

  • Request access to your personal information;

  • Ask us to correct inaccurate, incomplete or outdated information;

  • Request deletion or destruction of personal information where permitted;

  • Object to certain processing of your personal information;

  • Withdraw consent where processing is based on consent;

  • Opt out of direct marketing; and

  • Lodge a complaint with the Information Regulator.

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South African privacy guidance confirms rights including accessing information, requesting correction or deletion, withdrawing consent in applicable circumstances and objecting to processing.

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We may need to verify your identity before fulfilling certain requests.

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16. Information Regulator

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If you believe that your personal information has been processed in contravention of POPIA, you may lodge a complaint with South Africa's Information Regulator.

Information Regulator South Africa

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The Information Regulator is the independent authority responsible for monitoring and enforcing compliance with POPIA and PAIA.

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17. Links to Other Websites

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Our website may contain links to hotels, cruise lines, tourism organisations, travel suppliers, Fora and other third-party websites.

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We do not control these websites and are not responsible for their privacy practices, content or security.

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We recommend reviewing the privacy policy of any third-party website before providing personal information.

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18. Children

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Our website and services are not directed specifically at children. However, we may need to process information about children when their parent, guardian or authorised adult asks us to arrange family travel.

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Such information should be supplied by or with the authority of the child's parent, guardian or other person legally authorised to provide it, and will be used only as reasonably necessary for the relevant travel arrangements and as otherwise permitted by law.

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19. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes to our services, website, technology, suppliers or legal obligations.

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The latest version will be published on this page together with its effective date.

 

You should review this Policy periodically to remain informed about how we process personal information.

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20. Contact Us

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If you have questions about this Privacy Policy, wish to exercise your privacy rights or have a concern about how your personal information has been handled, please contact:

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CJ Van Niekerk Consulting (Pty) Ltd t/a Wander With Christo
Registration No. 2025/968656/07
South Africa

Email: christo.vanniekerk@fora.travel

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